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Adressing Issue

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VincenzFireworks 2026-05-17 19:11:10
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  • VincenzFireworks
    Joined: Aug 2025
    Posts: 3
    Location: Lausen, Switzerland
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    2026-05-17 19:11:10
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    Hey Pyros
    When I address my show, I do not receive any error messages and the show gets addressed successfully. However, after reviewing the script and the assigned addresses, I noticed that some effects — coming from the same position, triggered by the same module, and fired at the same time (only with different angles) — are assigned different cues.

    I have circled 5 events in the attached image. The first and third events were addressed correctly, but the others
    were not.

    Does anyone know what I might be doing wrong and can help me solve this issue?
    Thank’s !

    DrewFinale
    Joined: Dec 2019
    Posts: 762
    Location: United States
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    2026-05-17 21:20:09
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    Hi VincenzFireworks, happy to help you figure out why some events at the same time on the same position aren’t getting the same address while others are. To help us troubleshoot, please send a screenshot of the Address Show dialog so we can see your addressing configuration.

    VincenzFireworks
    Joined: Aug 2025
    Posts: 3
    Location: Lausen, Switzerland
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    2026-05-18 06:17:33
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    Hey Drew,

    thank you in advance for your assistance!

    Attached the screenshot from the adressing configuration (i tried default as well as sorted by event-time – nothing changed, the issue stays the same).

    Best,

    Alex

     

    DrewFinale
    Joined: Dec 2019
    Posts: 762
    Location: United States
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    2026-05-18 23:50:02
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    Hi Alex, unfortunately, your addressing configuration doesn’t seem to provide a clue. Please send you show (.FIN) file to support@finale3d.com and I will investigate further.

    DrewFinale
    Joined: Dec 2019
    Posts: 762
    Location: United States
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    2026-05-21 00:22:53
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    Hi Alex, I received your show file and replied to you by email but wanted to follow up here as well for the benefit of other users.

     

    The reason that some of your chains weren’t being addresses as expected is because your show didn’t contain enough racks. The addressing and rack loading algorithms can provide an optimal result when there are no racks whatsoever or when there are enough racks for all effects, but not in all cases when the show contains only a portion of the racks needed. This is just the nature of how the algorithms work.

     

    If you delete all the racks in your show or add the additional racks required, you should find that the addressing issue is resolved.

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