Create a photo

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Pyro_19190000 2023-04-08 19:58:53
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  • Pyro_19190000
    Joined: Nov 2019
    Posts: 3
    Location: Mulhouse, Grand Est, France
    Newcomer
    2023-04-08 19:58:53
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    Hello,

     

    I wanted to create a photo but each time it is completely black, and after that the program no longer works.

    Can you help me,

     

    Thanks,

    Maxime

    DrewFinale
    Joined: Dec 2019
    Posts: 468
    Location: United States
    Silver
    2023-04-08 20:14:04
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    Hi Maxime, welcome to the Finale 3D forum. To help us understand the issue, please reply with a screenshot or photo of the problem on your screen.

    Pyro_19190000
    Joined: Nov 2019
    Posts: 3
    Location: Mulhouse, Grand Est, France
    Newcomer
    2023-04-08 20:19:44
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    When I want make a photo , I have black .

    DrewFinale
    Joined: Dec 2019
    Posts: 468
    Location: United States
    Silver
    2023-04-10 16:14:25
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    Hi Maxime, please send your Finale 3D show FIN file to support@finale3d.com. We will try to reproduce the issue and find a solution.

    Pyro_19190000
    Joined: Nov 2019
    Posts: 3
    Location: Mulhouse, Grand Est, France
    Newcomer
    2023-04-10 16:50:55
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    ok  I send the project.

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