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Latency in edit mode

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Madness Fireworks 2022-02-06 17:26:04
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  • Madness Fireworks
    Joined: Jan 2022
    Posts: 17
    Location: ARRAS
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    2022-02-06 17:26:04
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    Hello everyone,

    I have a problem on Finale3D in edit mode there is a latency in the image when I launch the sequence,

     

    I have a Ryzen 5 processor, 16GB of RAM, and an Nvidia Ge force RTX 3050 graphics card .

    Is it normal that there is a latency with this configuration?

     

    Thanks a lot for your answers !

     

    Noé.

    DrewFinale
    Joined: Dec 2019
    Posts: 557
    Location: United States
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    2022-02-06 18:18:16
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    Hi NoéMaamar, thanks for posting. No, latency is not normal. When you say latency, do you mean that the audio that you hear isn’t sync with the simulation? This could indicate a problem with your audio driver. You can try updating your audio drivers. If you already have the latest update, you may want to try reverting back to a previous driver version to see if that resolves the issue. If the problem is not audio/video sync, please make a video screen capture or use your cell phone to record a video that shows the issue and then send the video to support@finale3d.com. Since the video will likely be too large to send as an email attachment, you can send it using wetransfer.com.

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