1000 thanks for sharing that !

Hi,   Coming back to this subject as DMX lights are more & more used in our shows. I understand you’ll resume working on transition & fades after you are done with rack layout improvements. For the time being, I am still doing manual ramps (boring but working).   But what about visual rendering ? Maybe I’m doing something wrong, but when I have a PAR LED, I start by selecting the colour. That’s ok and I can see a cone in the simulation even if dimmer is 0%. But after that, if I do a manual rampup of the dimmer (10%, 20%, 30%, etc…) light cone disapears in the sim. Strobe also seems not rendered. Are there any project in the pipe to improve DMX light rendering ?   Thanks ! Romuald

Aurora Fireworks & DFLee   We have fixed the My Effects sync issue. The items in your My Effects were not impacted by the server outage in any way. You can simply restart Finale 3D and login.

Aurora Fireworks & DFLee   Yes, this is a server-side issue on our end. We’re working to get it resolved ASAP. Please don’t worry, the items in your My Effects collection are stored safely. The problem is with the sync process hosted on the server, not with the data in your My Effects collection. Sorry for the inconvenience.

Good news Lee, just heard back from Drew it is something over at the Finale end and they are working on a fix!   Steve

Yeah, my concern is the catalogue being lost too, like you have many displays waiting to design.

Well Im glad its not just me! In the nicest possible way!   But sucks when we are trying to get ready for season!   Over 20 shows to script so fingers crossed for a quick response!   My concern is that I can go into a previous show, per show effect and add it back into my effects so my worry is all my custom catalogue may have gone!

Yeah, exactly the same. It worked fine yesterday but today getting:   Invalid Record Length: expect 35 got 28 on line 2   Emailed Support too

Hi all,   I have sent an email to support and have searched the forums but no dice.   Booted my machine up this morning it came up with the following error when logging in. Then I went to my effects and it was empty! Ive tried restoring to a previous version, reinstalling etc.   So it must be something on the server thats been saved wrong. Has any else experienced this? Any suggestions?    

Hi NEC, releases are rarely taken down, but it does happen occasionally. The general reason a release is pulled from the download page is that it contains a bug that creates a significant inconvenience for users or it’s simply dead-on-arrival in some way that didn’t surface during testing. In the rare instance where you find yourself running a build that is no longer listed, don’t panic. If the build was taken down because it has a serious issue that could jeopardize a show, the build is flagged in a way that prevents login. In other words, if we take down a build and flag is as being “bad”, you won’t be able to login to it.