Hi Maxime, please send your Finale 3D show FIN file to support@finale3d.com. We will try to reproduce the issue and find a solution.

Hey Zach from COBRA here. As Drew mentioned, you need to ensure your firing modules and remote are on the same base version. A base version is the first two numbers of a firmware version; the last number is a bug fix release and can differ from hardware to hardware. So, if you have 5.1.3 on your 18R2, you should have 5.1.1 on your 18Ms. If you are running 5.0.2 on your modules, you should have 5.0.2/5 on your 18R2.   In regards to firmware, you can use a 5.1 firmware file on a 5.0 system, with some caveats. Because you are using it on firmware that doesn’t support some features, you need to ensure your script file isn’t using any 5.1 specific script attributes or features like custom script file names. So as a whole, it’s best to export your script for the firmware on your system, as this will ensure there are no errors when importing. Feel free to reach out to our support at help@cobrafiringsystems.com for any non-Finale COBRA related support.

Adding to my last post, I did quick search in the Cobra support portal and I found and FAQ titled:   “Does my firmware version need to match between the 18R2 and other devices?”   Which says: “In order for your COBRA Firing System to work correctly, the firmware version on your 18R2 must match the firmware on your firing modules and other COBRA equipment like the Audio Box.”   Additionally, the compatibility chart on Firmware Versions and Hardware Compatibility shows that a remote running 5.0 is compatible with modules 5.0, and a remote running 5.1 is compatible with modules running 5.1. In other words, it seems as though it’s not recommended to have a remote running 5.1 and modules running 5.0.   Pyro_12380000, feel free to jump in!

When I want make a photo , I have black .

Hi Maxime, welcome to the Finale 3D forum. To help us understand the issue, please reply with a screenshot or photo of the problem on your screen.

Hello,   I wanted to create a photo but each time it is completely black, and after that the program no longer works. Can you help me,   Thanks, Maxime

I’m sorry, the only solution at the moment is to roll back to an older driver. Nvidia introduced this problem, and therefore we were hopeful they would fix it, but unfortunately that does not seem to be happening. I have this issue on our bug list, we will try to fix it as soon as we can, but it may take some time.

There are some subtle but important differences between Cobra firmware v5.0 and v5.1. Given that your remote and modules are not running the same version, I’m not sure which script version is correct, and I don’t want to give you advice that could jeopardize your show. To be certain you choose the best version, my advice is to confirm with the Cobra support team.

Does it matter what is selected (5.0 or 5.1) when exporting to Cobra version 5?  The remote is 5.1 but the mods are 5.0.  Thanks – J

Hi Mino,   nice that you asked your question here in the forum, so everyone with the same question can take advatage of the solutions we will provide.   Here is a  link for a a great video from my collegue Drew where he is explaning how to make one special kind of italien shells:   https://finale3d.com/video/how-to-create-a-multi-break-italian-style-fermata-shell/?fbclid=IwAR290-tSrTjZbIHn6i0TWseegHcXhqc14gAVq1_tRLlBrNSyHdBU8tDtCbU   If you need other kinds of shells it would be nice if you culd provide videos of the effects here. Hi Mino,   bello che tu abbia posto la tua domanda qui nel forum, così chiunque abbia la stessa domanda può approfittare delle soluzioni che forniremo.Ecco un collegamento per un fantastico video del mio collega Drew in cui spiega come realizzare un tipo speciale di conchiglie italiane:   How to create a multi-break Italian style fermata shell     Se hai bisogno di altri tipi di shell, sarebbe bello se potessi fornire video degli effetti qui.   Dirk